Service Advisor
Drive Automotive Services is a rapidly growing business specializing in complete top of the line automotive repair and maintenance for all makes and models. You will be a part of a team working together to deliver 5-star Guest experiences, while using your professional skills to take care of people, their cars and ensure our guests have safe, reliable transportation. Our mission is to deliver fast, professional service, and an exceptional experience that creates forever customers.
Have you worked in retail/ sales/ or automotive industries? Do you have great customer service skills and can deliver outstanding customer service? Can you build relationships with customers and inform them of their needs of their vehicle whether on the phone or in person? Do you want to earn commission off sales on repair orders with our service advisor bonus program. Then this is the company for you.
At Drive Automotive Services, we understand that our people drive our success. We provide our team members with competitive compensation, a good working environment and an excellent combination of additional benefits:
- Health
- Dental
- Vision
- Long Term & Short-Term Disability
- Accident Insurance
- Critical Insurance
- Life Insurance
- 401 K retirement plan with employer match.
Paid time off, closed Sunday’s, on the job training, professional development, and opportunities for career growth. Have the potential to earn bonuses based upon store performance and sales.
Responsibilities
- Greeting customers with a friendly, welcoming environment.
- Building long-term relationships between the store, yourself, and the customer.
- Presenting the best solutions to customers either in person or over the phone.
- Working as a team and assisting other employees as needed.
- Work with a system in which you will have to communicate reports and information to the corporate office.
- Provide timely communication with management regarding applicable needs.
- Keeping customers informed of completion times, service expenses, and possible changes in a timely manner.
Qualifications
- Must be 18 years of age or older.
- Experience in Automotive Customer Service role or Automotive Services.
- Understand basic computer skills.
- Excellent verbal and written communication skills.
- Ability to identify issues and offer resolutions to customer automobile repair needs and communicate effectively with the customer.
Want to join our top shop with loyal customers in a first-class environment? Just click on the Apply Now button to apply now!